We're here to help
Something not working? Can't find what you need? Reach out and a real person will get back to you — usually within one business day.
Email support
Send a message to support@smyga.se and we'll respond within 24 hours on business days.
In-app contact
Use the Contact form to send us a message directly from your account — we can see your context and help faster.
FAQ
Check the FAQ page first — most common questions are answered there with step-by-step instructions.
What to include in your message
The more detail you provide, the faster we can help. Please include:
- A description of what you were trying to do
- What happened instead (error message, screenshot if possible)
- The device and browser you were using
- The URL of the page where the issue occurred
Response times
- Free accounts: within 2 business days
- Guide accounts: within 1 business day
- Organisation accounts: same business day (during office hours)